The Era Clinic
Under our open methodology this clinic scores 49.5/100 on structural verification: physician certification, licences, facility and legal-entity traceability, identifier disclosure and advertising honesty.
Rank #8 of 13 ranked clinics · last checked 18 September 2026
No crown: crowns require register-verified gates, never a clinic's own claim.
Summary
Dermatology, aesthetics and plastic-surgery clinic in Phnom Penh. Two physicians named with roles; menu covers injectables, laser dermatology and plastic-surgery procedures including rhinoplasty, liposuction and breast surgery.
Google Maps listing (reference, not scored)
What the clinic's public Google Maps listing showed when we read it: the rating other people gave, the number of their reviews and the hours the clinic itself publishes there. This block is a reference only — it does not enter the score, the rank, the ceilings or the holds, and we have not checked it beyond matching the listing to this record.
| Google rating | 4.9 out of 5 · reviews: 237 |
|---|---|
| Opening hours as published on the listing |
|
| Open the listing on Google Maps | Google Maps |
Source: Google Maps, read 2 October 2026. The listing was matched to this record by the clinic's website address.
Axis by axis
rubric value 1–5 · ? could not verify (no points, not a negative finding) · — not applicable: this country has no register of that class · OFF official register · SEC secondary source
| Axis | Finding (rubric anchor) | Value | Source class | Weight | Checked |
|---|---|---|---|---|---|
| M1 | Specialist certification of the responsible physician Not applicable: this country has no Specialist board register. |
— | — | — | 2026-09-18 |
| M2 | Identifiability of the responsible physician Physician(s) named with role and tied to this address. |
SEC | 16 | 2026-08-30 | |
| M3 | Basic medical licence Could not verify — this register is closed to machine queries in this country, so the axis is left out of the coverage calculation for every clinic on this site. Not a negative finding. Reason: Register closed to machine queries. Last attempt: isaps, 18 September 2026 — The Cambodian list renders one member card, Dr. Sovannara LENG of Preah Ang Duong Hospital; Dr. Vortey Hak, the physician responsible for aesthetics and cosmetology is not among them, and an ISAPS card carries no licence number in any case. The clinic publishes no Medical Council of Cambodia registration number on its own pages, so the M3 = 3 anchor does not apply. |
? | ? | 8 | 2026-09-18 |
| M4 | Facility registration Not applicable: this country has no Facility register. |
— | — | — | 2026-09-18 |
| M5 | Legal-entity traceability Only a brand, without a legal form and without a responsible person. Whatever we find ourselves is shown on the profile as a fact and does not raise this cell. Pages loaded 2026-09-18: English home, Khmer home, about, Khmer about, treatments, bookings, medical-tourism page. The about page describes the clinic as Cambodian-owned and the footer names the brand only; no company, legal form or registration number is published. [site-home] [site-about] |
SEC | 8 | 2026-09-18 | |
| M6 | Self-disclosure of identifiers No identifiers at all. Pages loaded 2026-09-18: English home, Khmer home, about, Khmer about, treatments, bookings, medical-tourism page. No licence, facility or company registration numbers published. [site-home] |
SEC | 10 | 2026-09-18 | |
| M7 | Advertising honesty Systematic superlatives; systematic safety promises without an absolute; absolutes about the past (success rates, “no infection since …”, satisfaction figures, “we guarantee your satisfaction”); comparisons with surgery. Systematic superlative wording across the home page ('the best, by the best', 'award-winning', 'best-rated'); the claimed award names no issuing body. No guarantee/100% language found. [site-home] Get treated the best, by the best. |
SEC | 12 | 2026-08-30 | |
| M8 | Cross-locale consistency Could not verify — no points, counts against coverage, not a negative finding. Reason: Single language front. Last attempt: clinic_site, 19 September 2026 — one language front; no hreflang alternates or language links The clinic site publishes one language front; nothing to compare. |
? | ? | 5 | 2026-09-18 |
| M9 | Patient documents One. One of the five classes is published: the medical-tourism page sets out a Follow-Up and Aftercare step describing in-visit and remote follow-up care. No consent, risk, revision-policy or complaint-route content was found on the pages loaded 2026-09-18 (English home, Khmer home, about, Khmer about, treatments, bookings, medical-tourism page). [site-medical-tourism] |
SEC | 5 | 2026-09-18 |
Score ceilings
No ceiling applies. We never apply one on 'not found' alone.
Holds
No hold on this profile.
Inclusion policy
Four mechanical conditions. The first three decide whether a clinic is listed at all; the fourth decides whether it can be scored.
| Identifiable: live public surface + working in-country contact | verified yes [site-home] |
|---|---|
| Provides the service itself (not an aggregator, booking site or tour packager) | verified yes [site-treatments] |
| In scope: the intervention is performed by a physician | verified yes [site-treatments] |
| Names a responsible physician | verified yes [site-about] |
Who is responsible
Named physicians and the legal entity, as published and as matched in the registers. A missing number is a statement about disclosure, not about licensing.
| Physician | Role | Register ID |
|---|---|---|
| Dr. Vortey Hak [site-about] | Physician, aesthetics and cosmetology | not published |
| Prof./Dr. Ek Mengly [site-about] | Obstetrician-gynaecologist | not published |
Legal entity: could not verify
Scope and procedure segments
Clinic focus: specialist (no focus adjustment) [site-home]
What we could not verify
- M3 · Basic medical licence — Register closed to machine queries
- M8 · Cross-locale consistency — Single language front
These cells score nothing and are not negative findings. A cell on a register that is closed to machine queries is left out of the coverage calculation; the others count against it. Each one names why it is empty; an attempt that did not complete is re-run in the next collection pass. If you can point to a public source, send it.
Contact details
| Website | https://eraclinickh.com/ |
|---|---|
| Phone | +855 92 414 000 |
| Address | Building #99, Sangkat Tonle Basac, Khan Chamkar Mon, Phnom Penh, Cambodia |
| City | Phnom Penh |
For identification only; details change — verify with the clinic directly.
Sources
| ID | Source | Class | What it supports | Accessed |
|---|---|---|---|---|
| site-home | https://eraclinickh.com/ | clinic's own site | clinic name, address, phone, advertising quotes | 30 August 2026 |
| site-about | https://eraclinickh.com/about/ | clinic's own site | physicians, roles | 30 August 2026 |
| site-kh-about | https://eraclinickh.com/kh-about/ | clinic's own site | Khmer-language physicians, address, phone | 30 August 2026 |
| site-treatments | https://eraclinickh.com/all-aesthetics-treatments/ | clinic's own site | menu | 30 August 2026 |
| dir1 | https://thewellfrog.com/blog/dermatologist-phnom-penh-guide | secondary | independent listing naming Dr Ek Mengly and clinic location | 30 August 2026 |
| dir2 | https://cambodiaservice.com/service/the-era-clinic/ | secondary | independent directory listing, category Plastic Surgery | 30 August 2026 |
| site-medical-tourism | https://eraclinickh.com/medical-tourism-aesthetics-dermatology-camb… | clinic's own site | medical-tourism pathway including the clinic follow-up and aftercare step | 18 September 2026 |
| site-bookings | https://eraclinickh.com/bookings/ | clinic's own site | booking page scanned for patient-document content and identifiers | 18 September 2026 |
Change history
| Date | Change |
|---|---|
| 18 September 2026 | Clinic-site axes re-scanned on the live pages including the medical-tourism pathway; medical-licence and legal-entity cells re-run (v1.2 pass 1). |
| 18 September 2026 | axes.M9: 1 → 2 (Re-scan of the live pages including the medical-tourism pathway, which was not among the pages loaded in the first pass (v1.2 pass 1).) |
| 18 September 2026 | axes.M5: null → 2 (Clinic-site scan of the pages listed in the note: the clinic names no legal entity (v1.2 M5 ladder, pass 1).) |
| 18 September 2026 | axes.M3: null → null (Re-run against the Medical Council of Cambodia register and the ISAPS secondary route; the register is closed to scripted clients (v1.2 pass 1).) |
| 17 September 2026 | axes.M8: 5 → null (Mechanical check found a single language front (methodology v1.1, item 9).) |
| 30 August 2026 | Initial publication; every citation and the clinic site re-checked on this date. |
Correction or right of reply
Corrections are applied with a source link and logged publicly. A clinic statement without a source is published next to the data; the score does not change.